Refund policy

Change of mind
We don't accept returns or give refunds for change of mind, including ordering the wrong size. Please check the size guide on each product page before you order.

Damaged, faulty, misprinted or wrong item
If your tee arrives damaged, faulty, misprinted, or isn't what you ordered, email us at trynottogurtt@gmail.com within 30 days of delivery. Include your order number and a photo of the problem. We'll send you a replacement at no cost. If it's a major problem, you can choose a refund instead.

Lost parcels
If your tracking shows no movement for 10 business days, or says delivered but you haven't received it, email us and we'll look into it with the carrier.

How refunds are paid
Approved refunds go back to your original payment method. Your bank may take a few business days to show it.

Your rights
Nothing in this policy limits your rights under the Australian Consumer Law.